Privacy Policy for Prepxa

Effective Date: August 23, 2026

Welcome to Prepxa ("the App"), a mobile application developed and operated by Nexzt Entrepreneur Consultancy PVT LTD. At Nexzt Entrepreneur Consultancy PVT LTD, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Prepxa application and related services (available at prepxa.com).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

A. Personal Data

Personally identifiable information that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App, such as:

• Name
• Email address
• Phone number
• Educational background (e.g., target exams like NEET/JEE, current school/college)
• Account credentials (username and password)

B. Derivative Data

Information our servers automatically collect when you access the App, such as your native actions that are integral to the App, including:

• Device information (e.g., mobile device ID, model, and manufacturer)
• Operating system and version
• App usage data (e.g., time spent on app, features accessed)
• Test scores, performance analytics, and study history within Prepxa

C. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the App. Please note that most financial data is handled securely by our payment processors (e.g., Google Play Billing) and we do not store sensitive credit card information on our servers.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Create and manage your account.
• Provide access to mock tests, custom tests, and educational content.
• Generate AI-driven performance feedback and study recommendations.
• Process your payments and manage your subscriptions (e.g., Free, Silver, Gold Premium).
• Send you administrative information, such as updates, security alerts, and support messages.
• Respond to your customer service requests (e.g., via email or phone support).
• Analyze usage and trends to improve the App's user experience and educational offerings.
• Protect against unauthorized access or usage of the App.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

A. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

B. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

C. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Retention and Deletion

We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Deletion: You have the right to request the deletion of your account and personal data. You can initiate this process through the App's Help & Support section or by visiting https://prepxa.com/delete-account. Upon your request, we will delete or anonymize your personal information, except where retention is necessary for legitimate business purposes or legal compliance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

The App is intended for students preparing for competitive exams. If you are under the age of 13 (or the applicable age of consent in your region), you must have your parent or guardian's permission to use the App. We do not knowingly collect personally identifiable information from children under 13 without verifiable parental consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Nexzt Entrepreneur Consultancy PVT LTD
Email: info@prepxa.com
Phone: +91 85868 26149
Website: prepxa.com