Have a Question?
Find quick answers to your questions about our AI, battle quizzes, payments, and more.
What is the 1v1 Battle Quiz?
The 1v1 Battle Quiz is our fast-paced, competitive gaming mode. You can challenge a friend or a random opponent in a real-time quiz on subjects of your choice. It's designed to be fun, engaging, and help you earn PX Coins.
What are PX Coins?
PX Coins are our virtual in-app currency. You earn them by winning 1v1 Battles, maintaining practice streaks, and completing challenges. You can then use PX Coins to enter new battles or unlock special perks.
What's the difference between the "Wallet" and "PX Coins"?
It's simple:
Wallet (Real Money): This is for our "Pro-Prep" tools. You add real
money (₹) to your Wallet to purchase serious, professional-grade AI Mock Tests and
Custom Tests for JEE/NEET.
PX Coins (Virtual Currency): This is for our "Gaming" loop. You
earn PX Coins for free by playing and winning 1v1
Battles. You spend them to challenge other players.
How do I get on the leaderboard?
The leaderboard is ranked by XP (Experience Points). You earn XP for every 1v1 Battle Quiz you participate in, with a large bonus for winning. The more you battle and win, the higher you'll climb!
Where do your Pro-Prep questions come from?
Our "Pro-Prep" content (for Custom Tests and Full Mocks) is generated by an advanced generative AI model trained on the official JEE and NEET syllabi. This ensures you get unique, relevant, and high-quality questions every time, unlike static question banks.
What's the difference between a 'Full Mock Test' and a 'Custom Test'?
A Full Mock Test simulates the complete exam environment (e.g., 180 questions, 3 hours) for JEE or NEET. A Custom Test is a shorter, focused test you build yourself—you choose the exact subjects, chapters, and difficulty level to target your weaknesses.
What happens if I lose my internet during a Pro-Prep Test?
No problem. The app automatically pauses your test and securely saves your progress, answers, and the remaining time to the cloud. You can resume instantly from your dashboard as soon as you're back online.
What kind of analysis do I get after a Pro-Prep Test?
You receive a detailed report with your score, accuracy, and score trend charts. More importantly, our AI provides a breakdown of your performance by subject and chapter, identifying your weakest areas and suggesting what you should focus on next.
How does the real-money Wallet work?
PrepXa uses a pay-per-test model for its Pro-Prep tools. You recharge your Wallet with real money (₹), and this balance is used *only* to purchase AI Custom Tests and Full Mock Tests. This means no mandatory subscriptions—you only pay for the serious prep you use.
Are Wallet recharges refundable?
As per our Terms of Service, all Wallet recharges are final, non-transferrable, and non-refundable. The balance must be used to purchase services within the PrepXa application.
How do I top up my Wallet?
You can top up your Wallet from the "Wallet" screen inside the app. We use a secure, industry-standard payment gateway (PhonePe) to process all transactions safely.
What platforms does PrepXa support?
PrepXa is available on the Google Play Store for Android and as a full-featured Web App for desktop and other mobile users. A native iOS app is currently under development.
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